Anonymous

Horrible

Same as everyone else. Got a sample for $1. Got two more bags for $14.95. Then was charged after I cancelled for four more bags. I only received two, one box. Charged $69. Now, how do I prove that I only received one?
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Reason of review:
Problems with payment
Lamine Btl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Knoxville, Tennessee

Criminals

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I was given until the 25th to cancel my subscription to them I cancelled on the 24th but they had already ran my card on the 23rd and when I told them about it they would not do anything to make the situation right. I now am paying almost $70.00 for some coffee I do not want in the first place the coffee they sent the first time was terrible. This is a horrible place I would never tell anyone to use them. This is the same as stealing my money considering I was told I would not be charged unless I did not cancel by the 25th of october which I did.
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Loss:
$70
Cons:
  • I did not like kiiya who answered the phone
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous

Amora Coffee Ripped Me Off

I got a sample of their coffee for $1. Without my permission they sent me more coffee for $68 and let me know about their automatic delivery program. I called and told them to refund my money and send a shipping label for me to return the coffee. They refused. I had Discover card take off the charge. I'm pretty sure they will, and that will be the end of it. It probably would cost Amora more to pay for return shipping that it did to send the coffee I didn't order in the first place. I did look at the fine print when the sample arrived. There was no mention of an automatic delivery program.
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Reason of review:
Problems with payment
1 comment
Verania Hmb

Amore Coffee is a real scam. I never asked for more coffee other than the sample.

I live on social security and this payment of 68.75 from my PayPal account I spoke with the fraud dept at PayPal and they are looking into it for me. They said they can't stop any further withdrawals by them What help is that.

The box of 4 bags of coffee is crazy, I could drink this much coffee in a year. This is a huge scam!

Anonymous
map-marker Knoxville, Tennessee

Total scam!! No warning on the auto charge!!

I received the sample of horrible coffee and then was charged $70 without permission!! I'm pissed
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Reason of review:
Bad quality
Anonymous

Never gave permission

I was offered a 1,000 Citibank card..w/a "paid purchase"(offer) An Amora FREE TRIAL of coffee..w)a $1.00 shipping. Period!!! the Credit Card was not even in my name...and the original "promised" Citibank card never came... being that 5 days before Christmas... my entire house burned down... I don't even have shoes br
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Reason of review:
Problems with payment
Anonymous

Amora Coffee & Tea - Fraudulent services of subscribing customers and charging monthly

Well, this is what happened. I ordered Amora Tea & Coffee for $1 and I did receive the shipment.

I was fine till next month I received another package of Amora Tea, which I NEVER ordered. What they do is after your first order, they will automatically subscribe you and charge per month ($$$$$) and send you Amora Tea/Coffee package to you every month. They charge me $68.75 for the next shipment, which when came I was quite surprised because I never ordered it. I immediately refused and return the shipment the same day and send an email (CustomerService@***.com) to them that it is quite unacceptable to subscribe me without my knowledge and asked them to cancel my account.

Also, they should have intimated me beforehand about the future shipments, which I was unaware of. Although, they did respond to my email and asked me to return the package without opening it (Well, Thank God for it, I didn't opened the package), and after receiving the package they will refund my money. It's been 2 days since the shipment is delivered back to them but the money is not credited to my account yet. Lets see.

Suggestion to people: Beaware of Fraudulence hooking of monthly future shipments. Solution: DONOT open the package which you receive from them and clearly mark it “REFUSED - RETURN TO SENDER” and give it to your postal carrier.

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Cons:
  • Fraudulence of subscribing and charging me monthly
Reason of review:
Problems with payment
3 comments
Guest

Very fraudulent! !!

You won't be in business very long with this operation . Don't worry you will be receiving my coffee back also. I will be waiting for my refund.

What a joke!! Bandit's !!!!!

Guest
reply icon Replying to comment of Guest-1391751

amora coffee you sure not AMORAN COUGHFEE..hashtag no cashtag no pricetag they say a dollor goes a LONG WAY. COFFEE SHOULD STRETCH A LONG WAY TOO!

Guest
reply icon Replying to comment of Guest-1402978

ENOUGH FOR AN ARMY ,HOTEL OR COFFEE BISTRO THEY MEAN TO SAY THEIR GOING TO SEND YOU MORE COFFEE WHEN THE AVERAGE PERSON DONT GOT 12 PEOPLE WHO DRINKS THAT MUCH COFFEE IN THEIR HOUSE, GO TARGET THE MORE OBVIOUS CONSUMERS, LEAVE A SINGLE OR COUPLE ALONE!!! THIS IS SO STUPID.

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Madaleine Dto

MY ACCT IS BEING RIPPED OFF EVERY MONTH I CANT AFFORD IT

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I WANT TO CANCEL BUT WONT GO THRU A 3RD PARTY AND PAY 35.00 WHY CANT THEY JUST CANCEL IT ON LINE pLEASE IM SORRY I CANT THINK OF ANY OTHER WORDS TO MAKE IT 100 JUST CANCEL PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE CANCEL ME THE COFFEE IS GOOD BUT TOO STRONG I CANT AFFORD IT SEE YOU WONT EVEN ACCEPT THIS UNLESS IT HAS 100 WORDS AND I CANT THINK OF ANY MORE GET REAL HERE THIS IS JUST RIDICULOUS FORCING SOMEONE TO WRITE MORE THEN THEY CHOOSE TO AT LEAST LET ME KNOW HOW MANY MORE TO GO STUPID STUPID STUPID STUPID STUPID
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Pros:
  • It was good but too strong
Cons:
  • That you cant cancel without a huge fee
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Amora Coffee scam

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I knew there were recurring charges after the 'free' coffee. (I also bought a bag for $9.) So I emailed them at their contact email to cancel--because I didn't want to be charged automatically till we gave the coffee a good test. (Of note, it was not impressive.) ALSO, it was annoying that the initial ad indicated there was a free coffee maker included. Gevalia used to do that, so I believed it. However, when rereading, it said 'Look at all you CAN' get, not what you WILL get! Deceptive! 3 weeks later, I was charged $65. Then I found an email from them that asked what the acct number was. I had provided my name, address, phone, email. They couldn't find me with all that? Of course, they didn't bother to call. So I called then, and 'Shakira' said that when I return the package I'll be refunded. But after reading other complaints, that they had to get BBB involved before being refunded, I am concerned. Shakira did say she canceled future orders. I hope so.
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Loss:
$65
Pros:
  • Coffee okay
  • Cust svc shakiras attitude and claim of cancelation
Cons:
  • Billing practices and vague verbiage of subscription policies
  • Large amount of 2nd charge
  • Deceptive ad
Reason of review:
Deception, hefty 2nd charge

Preferred solution: Full refund

Anonymous

Good but no clear

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I sign out by accidental ans they charge me money for thing that i dont want...i just want my money back
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Reason of review:
Problems with payment
Anonymous

Good customer service

When I called, the lady was very kind, and canceled the order without any trouble.
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Reason of review:
Good customer service
Anonymous

I called to cancel my order spoke with someone but I still received another shipment today. this is two that I did not want. They are continueing to charge my account. I want it discontinued!!

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Coffee is very good and shipments are regular, however I am pissed because I called to cancel my order spoke with someone but I still received another shipment today. this is two that I did not want. They are continuing to charge my account. I want it discontinued!! Now I am being told this complain has to be 100 words or it will not accept. Just leave me alone and don't send me anything, don't charge , me with anything and again Leave me alone. Coffee is very good and shipments are regular, however I am pissed because I called to cancel my order spoke with someone but I still received another shipment today. this is two that I did not want. They are continuing to charge my account. I want it discontinued!! Now I am being told this complain has to be 100 words or it will not accept. Just leave me alone and don't send me anything, don't charge , me with anything and again Leave me alone.
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Loss:
$49
Pros:
  • Coffee
  • Coffee was cood
Cons:
  • Would not cancel my order
  • Empty promises
Reason of review:
Problem with delivery

Preferred solution: Full refund

1 comment
Guest

THIS IS BAD,THEY NEED TO WAKE UP AND SMELL THE COFFEE, IT GOES ONE EAR AND OUT THE OTHER, WHEN THERES MORE NEGATIVE AND POSITIVE REVIEWS THATS A RED FLAG!! HOW IS THIS COMPANY STILL IN BUSINESS?

AFTER PEOPLE BUY THEIR PRODUCT AND READ THE REVIEWS, DOSIENT SOUND REASSURING, MAKE YOU THINK WHAT THE *** DID I JUST DO!

MAKES THEM HAVE BUYERS GUILT, OR A QUESTION MARK NOW WHAT? I READ THEY DONT TAKE NO FOR AN ANSWER, GEE I WONDER IF THERES A LAWSUIT ON THIS COMPANY?

Anonymous

Did not order

did not coffee how do i return it
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Fraudulent coffee scam artists

I was told that only one-dollar would be taken from my debit account. The bastards at Amora Coffee took $68.75. I complained. VISA returned the money to me, THEN GAVE IT BACK TO THEM. Amora Coffee refused to refund my $68.75. I'm thinking of contacting the Better Business Bureau and filing a small claims suit.
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Reason of review:
Problems with payment
Anonymous

Heads up costomers! dont do what i did!

OH NO, NOT ME TOO! I DIDINT FIND OUT TILL LATER, I FEEL SORRY FOR VICTIMS WHO ACCIDENTLY FALL INTO THAT CLAIMS REWARD DEAL LIKE A WALMART CARD! YEAH EVEN ONLY A DOLLAR COFFEE LOOKED WORTH GETTING COMPARED TO OTHER STUPID DEALS. IF ONLY THESE PRODUCT OR ADVERTISMENTS COULD BE IN BOLD PRINT SO PEOPLE CAN ACTUALLY READ WHAT THEIR SIGNING UP FOR PLEASE GIVE US A HEADS UP SOMETHING THAT POPS UP. THATS SAYS ARE SHURE YOU WANT TO ODER THIS LIKE WHAT THEY HAVE ON EBAY. DARN NOT ONLY DIDINT I GET A WALMART CARD BUT I END UP SPENDING SOMETHING I SHOULD HAVE NEVER ODERED IN THE FIRST PLACE. I FEEL USED AND SAD I GOT LAID OF WORK IN OCT. AND THAT CARD WAS GOING TO BE A GIFT FOR MY BROTHER. TO MAKE THINGS WORST I BET AMORAS COFFEE MAY SECRETLY CHARGING ME FOR MORE THAN I WANTED, HOW TO WE SLEEP AT NIGHT LITERALLY!!
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Loss:
$69
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

I Almost Fell For It! Thank you all for warning me

I was about to send $1.00 and my credit card number when I thought to Google :Amora Coffee." Sure enough, buried in the "Terms and Conditions," it says ---- bull$#!+ follows --- Click the "Process Order" button below to receive your FREE half-pound bag of Amora Coffee. Pay just $1.00 for packing and Priority Mail ®.

If you wish to continue getting home deliveries, do nothing. Starting in about two weeks, and every month thereafter, you will receive a fresh batch of four half-pound bags in the blend you selected, at the regular price of $14.95 per bag plus $8.95 per delivery for packing and Priority Mail ® (Total $68.75), billed to the credit card you provided. --- end of bull$#!+ --- $15 for 1/2 pound is way, way too much for coffee that I haven't even tasted yet.

Thank you all. I can't afford to throw away $70 a month.

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Reason of review:
Not as described/ advertised
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