Anonymous
map-marker Spokane, Washington

Bad experience

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biggest bunch of ripoffs ever dealt with
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Samantha B Pqs

It's a scam

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I used a promotional offer to receive a free bag of coffee. Two weeks later they charged me $75. When I called to ask about this, I was told that when I submitted my information for the promotional deal, I was signing up for 2 weeks of coffee, which is $60. However, when I first signed up for the offer, I very carefully made sure I was NOT signing up for that. I BLATANTLY rejected their suggestion I sign up for a week of coffee. When I spoke to customer service they said it is something included in the terms & conditions of the promotional offer. It is incredibly misleading and there is no reason to include something like that. If I had wanted two weeks worth of coffee, I would have specifically signed up for it.
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Loss:
$75
Cons:
  • Scam
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

Some of their employees are rude

Anonymous
map-marker Berthold, North Dakota

THIS COFFEE & SERVICE STINKS

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Amora Coffee - THIS COFFEE & SERVICE STINKS
I was dumb enough to decide to try the 1 lb for $1.00 deal. The coffee came it was horrible. Strong, bitter & burned tasting so it went in the garbage, wasn't going to expect anyone else to drink it. I thought that would be the end of it. Pretty soon I notice I had more coming, sure enough my credit card had been charged $60+ & another $8.. I called the company the person said mark the package 'Refused' I send it back. I did. Watched the tracking, it went to the company, they refused it, it headed back to me, at this point, not sure where it is. I have started a complaint with the credit card & will go so far as to canceled if I need to.
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Reason of review:
Bad quality
Darren W Eqr

Refund my money

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I have called your company to cancel you still charged my account I am returning the one box i received I want my money refunded please
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Loss:
$69
Pros:
  • Good coffee
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Cheryl L Dki

I want to cancel and am unable!!

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I cannot get anywhere with their instructions. I just want to cancel my membership.
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Pros:
  • Coffee was good
Cons:
  • Cannot fins where to cancel my subscription
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Just tell me where to cancel my subscription.

Jill P Fvc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lies ..didn't honor the trial agreements

This company lies , about the price of this product..
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Loss:
$70
Cons:
  • Coffee 2 pricey
  • Horrible taste
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Bridget S Ilz

Unexpectedly charged

I purchased a bag of this coffee for one dollar i CANT afford $70 for coffee i have 2 kids and a husband with cancer if i would have know i would have been charged this much i would NOT purchased it
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Loss:
$69
Pros:
  • Receiving in the mail
Cons:
  • Your prices are a little too much
Reason of review:
Pricing issue

Preferred solution: Full refund

2 comments
Guest

If it is within 30 days of the purchase of the coffee call and cancel your account! Then send coffee back and request a refund.

If they give you a tough time stay stern and ask to talk to their supervisor.

I went through 3 people until the final lady gave me a refund instantly. They lie the entire time on the phone.

Aubriel Aqr
reply icon Replying to comment of Guest-1759883

Thanks for the heads up

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Dyanne Lmv

Where is my delivery?

The phone operator said my order should be at my address by tomorrow
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Reason of review:
Good customer service
Renee s Ztu

Pissed

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They up and took 70$ out of my account i am furious i want my money back and the account closed immeadately im so pissed right now they better fix this
View full review
Loss:
$70
Pros:
  • Coffee tasted wonderful
Cons:
  • False advertisment
  • Coffee or customer service
  • That you cant cancel without a huge fee
Reason of review:
Pricing issue

Preferred solution: Full refund

Sam s Wgb

False advertisement,scam,fraud, playing games,using fine print attempting to legalize their actions and cheat people

Amora Coffee advertised a promotional offer of eight ounce of coffee, as sample to taste, for one single dollar. They did not state clearly in their offer that they will monthly subscribe the buyer automatically and charge him $ 68.75 for auto shipment after 14 days of sending the sample. I was surprised to charge my Paypal account of $ 3.98 instead of $1.00 and I got very upset and angry when they also charged my Paypal $ 68.75 for another shipment after 14 day which I never ordered. I will dispute all these charges exept $1.00 for their advertised promotional offer. I urge MoraCoffee to stop cheating people by false advertisement .
View full review
Loss:
$72
Reason of review:
False advertisement promotional offer

Preferred solution: Cancellation of all charges exept $ 1.00 as advertised and send return label to return the shipment not ordered

Vanshika Tmc

I really do love your coffee, i cannot afford the monthly payment. Please cancel my subscription

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You're excellent, I just can't afford.
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Reason of review:
Can't afford.
Anonymous
map-marker Lewes, Delaware

Money refund now

I sent back the coffee that was sent to me. I sent back to coffee that was sent to me. I'm expecting to get my money back as spoken about on the phone thank you
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Linda Yjy

Return policy

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My husband got to the mail before I did and opened the box. Could you send me a return label to my email.
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Loss:
$69
Pros:
  • Coffee was good
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Sam s Wgb
map-marker Rochester, Minnesota

False advertisement,scam,fraud, playing games,using fine print attempting to legalize their actions and cheat people

Amora Coffee advertised a promotional offer of eight ounce of coffee, as sample to taste, for one single dollar. They did not stated clearly in their offer that they will subscribe the buyer automatically and charge him $ 68.75 after 14 days of sending the sample. I was surprised to charge my Paypal account of $ 3.98 instead of $1.00 and I got very upset and angry when they also charged my Paypal $ 68.75 for another shipment after 14 day which I never ordered. I will dispute all these charges exept $1.00 for their advertised promotion offer. I urge MoraCoffee to stop cheating people by false advertisement .
View full review
Yusuf Aej

Cancel account

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I didn’t like your coffee and do not wish to purchase any more. Please refund my last payment of 68 dollars you took from my checking account. If I do get another shipment I will return it.
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Loss:
$70
Pros:
  • Sample
Cons:
  • Fraudulence of subscribing and charging me monthly
  • Deceptive ad
Reason of review:
Not as described/ advertised

Preferred solution: Full refund