Anonymous
map-marker North Hollywood, California

Amora Coffee Coffee Review

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I love your Amora coffee! I am 65 years old, I am on disability, I get paid once a month! I asked to be billed on the third of the month because I get charged $35 for insufficient funds. My bank is closing my account because you keep billing me on the 25 of the month! I was told twice by your employee the money would be returned, but the bank said not true! So... NO MORE COFFEE, PLEASE!!!
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Reason of review:
Problems with payment
Aida Wro
map-marker Newberry Springs, California

Disgusted with coffee company they keep taking my money

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I have called to cancel this "standing order" several times but to no avail. I just checked my bank account to see how much was there before I went grocery shopping and guess what I was down 67 dollars. Here I go again trying to get it stopped. I don't even like their coffee. Now I don't even know how I am going to buy groceries this week. If someone knows of any quick way of stopping this please let me know. Has anyone tried refusing to accept the package to get their "standing order" canceled and their money back?
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Loss:
$134
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

I have had the same problem. I have called four times to cancel my membership, and my bank account continues to be charged.

I believe this company is very dishonest. I have now involved my attorney.

Anonymous

Charged for Coffee

Well Now each of you is complaining about being charge $67.00 for coffee that you claim you did not authorize, WHEN IN fact you did if you have read the fine print this is what you would have read~~~~> Click the "FREE Coffee" button above to receive your FREE half-pound bag of Amora Coffee and FREE Silver-plated Scoop. Pay just $1.00 for packing and Priority Mail®. If you wish to continue getting home deliveries, do nothing. Starting in about two weeks, and about every month thereafter, you will receive a fresh batch of four half-pound bags in the blend you selected, at the regular price of $14.95 per bag plus $7.95 per delivery for packing and Priority Mail®, billed to the credit card you provided Ta da and there you have it folks you failed to read and want to blame the company for your mistake not thiers LEARN TO READ
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Reason of review:
Good customer service
2 comments
Guest

ok Mr Ta-Dah, telling people to learn to read. ....if YOU learn to read some of the complaints say they cancelled after the coffeee wasnt delivered 1st in 2week time before the company took payment.

(a TOTAL breach of what was said by the company) its simple, BEFORE the 2weeks no FREE coffee, and THEN time to cancell any futhur orders? then No pay. ....but they sent the coffee late, and took money 1st. its simple BREACH.

...illegal. ...and everyone is right calling it and THEM a Dishonest SCAM.

and that goes for YOU too as well sir if your intent was to somehow Legally cloak-for and rectify the companies Thievery scam tactics

Guest

too many people having the same problem. seems like they know this is going to happen..

rip offs ....

and you are twit. TADA

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Anonymous
map-marker Wilmington, Delaware

Amora Coffee Review

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I give Amora a five star review! I was very happy with their product and enjoy drinking my coffee every day. It is coffee for a discerning palate, maybe not for everyone. If you like Folgers or Maxwell House, this price might seem steep, but I prefer Ampra to all others. BTW, their customer service is helpful too.
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Reason of review:
Good quality
Anonymous
map-marker Libby, Montana

Cheap lures

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Do not get sucked into this scam. They lure you in with their cheap, made in China, so called gifts.

Then they charge you a fortune for coffee that is no better than what you can grind yourself from the grocery store. It took me way too long to realize how much I was actually paying for their coffee, at least twice what I pay elsewhere.

When I called to cancel the operator implied that I was perhaps not well enough to do to afford their so called premium coffee. Although I really do not care about any operators opinion I am insulted at an attempt to intimidate me into ordering more coffee.

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Loss:
$173
Cons:
  • Unethical business practices
Reason of review:
Pricing issue

Preferred solution: Full refund

Azel Ehe
map-marker Boise, Idaho

Amora Coffee Review

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I get this coffee and do enjoy it and the reserve extra shipments if you where brought to the amora through the survey adds remember That the surveys are for adds and you never will get something for nothing .Whenever i have a question about my account they always get everything straight right away. if high-end coffees aren't for you don't try to get something free
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Anonymous
map-marker Blanchester, Ohio

Review in Food Delivery category from Blanchester, Ohio

I already filed a dispute against this company for the first charge they made on my card. I cancelled my card and got the money refunded.

I thought it was over but a few weeks later i had another charge of nearly sixty dollars even with having cancelled the previous card. I emailed the company and cancelled my account for good. I was told to return the coffee unopened and i would receive my refund.. I did exactly that and two weeks later, no refund.

They have told me they refunded me on the 5th, and now on the 13th there has never been a refund.

Customer service is horrible and I have only received replies when I get sort of rude with them. I have never been so angry at a company.

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Reason of review:
Poor customer service
2 comments
Guest

Wonder how they got your other card number?

Guest

This sounds exactly like my experience with Amora. Just received a package containing four bags of coffee for $67.75 (which I did not request).

They charged my credit card without my knowledge. Never emailed me to advise me of a charge to my credit card, or that the package was in transit. I emailed the company to cancel my membership and request a refund for the $67.76 (less S&H).

Will see what happens in the next few days.

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Darel Txl
map-marker Lindenwold, New Jersey

Business misconduct

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I agree with you. I was also lured into their "free promotion", then saw that they charged me $65. I immediately called the bank to cancel my card, dispute the transaction and then called Amora to cancel it. I had to scream at the operator about their business misconduct and they cancelled everything and refunded the false charge. Please do not get into business with this "so called" company. BTW - I tasted their sample coffee in my espresso machine this morning and it is of very low quality. You get better coffee for 1/2 the price at Starbucks (which is low quality to begin with).
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Reason of review:
Not as described/ advertised
1 comment
Wesleigh Pdc

Can you please help me on what you did to get your money back? The exact same thing happened to me.

Anonymous
map-marker San Jose, California

Same bs...same thing happend to me...even though they say free gift--its not a free gift if I am paying for it.

I have been having tremendous financial difficulty with a company that I regrettably gave my credit card information to. On June 15, 2015, I thought that it was a good deal to try AMC Amora coffee for a dollar.

Being the carefree inexperienced buyer, I should have known to cancel my membership as soon as I got the great deal as soon as I received the coffee bag in the mail. What I did not know is with this too good to be true offer is that there is always a catch. On July 2nd Amora charged me for coffee for $67 dollars which shocked me because I did not agree to purchase their “free gift” I found out on 7/02 that they tried to charge my account some money without me authorizing this sale. I quickly sent them an email asking to cancel their service and told them that I do not have financial privilege of having the luxury of purchasing these premium priced coffee grinds and after I not getting an answer through email decided to call Amora’s customer care help line.

The representative from Amora told me that following steps need to be completed for them to refund my money. I was told to bring the package back to the post office and tell the post office that I did not accept this package and to send back to sender. The day that I happened to complete this action was on July3rd and told them exactly what Amora has told me to do. I was super bummed since my Chase account was negative and I would have no money for the 4th of July weekend.

After a week later there still was no change from Amora being no steps to give me back my refunded amount of 67 dollars and my overdraft charges continued to add up on my acoount. My chase account has been negative ever since Amora charged me that unauthorized payment of their “free gift.” My Chase account has +100 since the day and is still negative and has many overdraft fees telling me that I do not have enough money. Could you help me settle this claim? I have not accepted any coffee from them and continue to get letters from this company stating that they took the liberty of charging my account for special Brazilian Coffee Beans.

I was wondering if possible you could cancel all connections with this organization and help me gain my financial freedom. I have many bills to pay, cell phone payments, and medical costs where I am barely surviving as is and cannot afford to deal with this company’s unethical business practices of contining to keep charging my account for good and services even after I canceled my membership. All I have been promised from AMora were false hopes of refunding any of my money. I called yesterday morning and this what the representative told me was the problem had something to do with my post office and they are not responsible for—telling me that I need to contact the post office and see why they are not performing their jobs correctly, where you can tell who is really at fault and providing me with dead end solutions about my financial endeavor.

I am currently an unemployed San Jose State graduate trying to get a break, gain my own financial freedom while on Medicare and accepting low income benefits until I can get my own financial standing of becoming a responsible individual of society with the need of proving to myself and all the people who never thought I would not amount to anything.I ask if there are any existing services that represent the little people against unethical big corporations who do not respect business ethics and I feel mistreated/disrespected by allowing this company to have the ability of charging me for overpriced coffee, even after I quit my membership from this company. I am deeply sorry that I have put myself in this bad situation and I know now that if it seems too good to be true, they generally are and in the future be extra wary of their real intentions and red flag organizations that do these unlawful practices—performing shady advertisement deals and operate unethically.

I really wonder how these business are still alive and still operate by screwing over individuals who do not have much computer smarts. VERY ANGRY!!!

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Loss:
$400
Reason of review:
ALL OF THE NEGATIVE COMMENTS ARE ALL CHECKED!

Preferred solution: Full refund

2 comments
Guest

you really must be ***. go on line with the big company julep.

they sell finger nail polish. they will send you 4 different colors of finger nail polish for the shipping cost of 4.95. you just enrolled in there monthly gift of different color finger nail polishes they send you 4 every month and 1 lip balm. like i said you get all that for 4.95 the shipping cost.

then out of the blue the following month they charge your credit card 60.00 some dollars from then on. they do not return your money either. are you that *** to think you are getting something for nothing. big companys dont stay in business by giving things away.

i love amora coffee and i order it from them every month. stay off the internet if you dont have money to order thing.

Guest

it C L E A R L Y says...

Terms & Conditions

Click the "Process Order" button above to receive your FREE half-pound bag of Amora Coffee. Pay just $1.00 for packing and Priority Mail®.

If you wish to continue getting home deliveries, do nothing. Starting in about two weeks, and about every month thereafter, you will receive a fresh batch of four half-pound bags in the blend you selected, at the regular price of $14.95 per bag plus $7.95 per delivery for packing and Priority Mail® (Total $67.75), billed to the credit card you provided. There is never an obligation to purchase additional coffee and you always have complete freedom to change your coffee selections or shipping frequency.

Get Special Edition Coffees Available Only to Customers

As a member of the Amora™ home delivery program, you will also receive exclusive opportunities to purchase special reserve blends and single origin coffees as they become available.

We will provide advance notice of these special offerings with full descriptions, pricing, and instructions on how to notify us if you do not wish to receive them.

Customize the Program to Your Coffee Needs You have the complete freedom to change your coffee selections and shipping frequency. Simply call toll free 1-855-MI-AMORA and one of our Customer Concierges will gladly provide all the assistance you need. In addition, you do not need to meet some minimum purchase requirement. You can cancel home delivery at any time by calling Amora™ Customer Care at 1-855-MI-AMORA.

Additional Details You Should Know At this time, Amora™ Coffee is only available for delivery to addresses within the U.S., Virgin Islands, and Puerto Rico. Special offers are only available for new Amora™ customers. Membership in the Amora™ home delivery program is limited to one per household. All orders are subject to approval.

All promoted Amora™ offers are good only while supplies last and/or may be withdrawn at any time. Due to fluctuations in the market price of raw coffee green, prices are subject to change. In the event the gifts as shown become unavailable, we reserve the right to substitute a similar item of equal or greater value.

Along with future shipments, you will also learn how you can receive the Hamilton Beach 2-Way Brewer for Free. Click here to collapse Terms & Conditions READ before you agree to the Terms & Conditions

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Anonymous
map-marker Butte, Montana

Amora Coffee Coffee Review

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Ok cancelled immediately an D they still charged My credit card I will return OMG and give them ten days to refund before I start an out n out internet war to discourage the 1000+ Facebook contacts to do the same to everyone of their contacts. ThisBS about letters that cannot be replied to stinks and tells me these people are crooks!
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Reason of review:
Problems with payment
Anonymous
map-marker Wailuku, Hawaii

Amora Coffee Coffee Review

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Horrible. Canceled my account but 2 days later they charged me 70 then right after that canceled my account. Beware. Scam.
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Reason of review:
Pricing issue
Anonymous
map-marker Humble, Texas

Cancel any coffee order coming are going.

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well I am in texas and also pissed off I told customer service told them to cancel any and everything they told me the same thing that my order was on it way. and took money out of my bank for 67.00 I live on a very small ck. each month so if I want coffee for that price I would get it from Wal-Mart I don't have that kind of money I want every pennie put back in my acc. immediately you said you already shipped it so were is it so I can send it back faster then I receved it. I called 11/30/2015 today is 12/4/2015 it hasn't come yet so if my money isn't retured now I am going to go to every tv.reporters their is so get off your *** and do something by5;00 pm today are yall will be talked about all over the world inclueding the bbb.yall do no who they are. melitta kirksey in humble tx.are you will be on the morning new
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Loss:
$68
Cons:
  • Scam
  • Customer service
Reason of review:
to much money

Preferred solution: Full refund

Anonymous
map-marker Irving, Texas

Amora Coffee Coffee Review

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I have cancelled this order and my member ship to this company several times . They have sent 7 orders at 65.00 dollars each .now I'm really pissed and need advice from anyone having dealt with them in the same fashion.
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Reason of review:
Order processing issue
Anonymous
map-marker Chinchilla, Pennsylvania

Amora Coffee Coffee Review

I havent got my refund yet and im getting pissed will in come in the mail as a check or be refunded to my debit card?
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Reason of review:
Problems with payment
Anonymous
map-marker Cranford, New Jersey

Amora Intenso Coffee Review

Wtf is up with this company, returning and best get refunded or they will get reported.Just a call to my lawyer can't hurt.
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Reason of review:
Poor customer service
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